Services

Through our continued evaluation of industry needs and engineering solutions, Dura Temp will evolve our services to keep pace with ever-increasing demands for quality and efficiency in the hot glass handling industry.

  • Applications Engineering - Our engineering team is constantly generating and testing new ideas through in-plant trials, exploring real-world problems and providing solutions for all areas of ware-handling in the hot-end. 

Catherine Woessner, Technical Specialist



  • Technical Support - Dura Temp's technical support staff makes frequent customer visits to ensure that all our parts are installed properly for maximum performance and wear-life.  Dura Temp's outstanding technical support is what differentiates it from other suppliers of hot glass handling materials and parts.

 Jon Horner, Manager of Technical Services

  • Support Services -  Dura Temp's support staff is on-hand for all customer inquires and to make sure that all orders are filled and shipped in a timely manner.   


"I have had the pleasure of working very closely with Dura Temp Corporation. We had problems with curve chain transfer pads, with pads falling off. Dura Temp came up with a molded one-piece unit. This eliminated the need to repair pads and also reduced down time from having to shut down and replace pads. Our sweepout assemblies were manufactured in-house. This resulted in poor bottle handling. We converted to Dura Temp, which improved our bottle handling, and having removable pockets eliminates the need to shut a section down. A finger can be replaced while in operation, which results in more productivity. As a machine repair supervisor, I know the little items can add up in a hurry. Working as closely as we have with Dura Temp has made my job easier. I can count on Dura Temp to be a top notch vendor when it comes to bottle handling issues. They listen and care about problems we have in the glass industry, and they always seem to find a solution."

Gary M. Brown
Machine Repair Supervisor
O-I, Streator, IL